March 20, 2020
First and foremost, I hope that you, your family, friends, and associates are in good health and remain safe in the midst of COVID-19 pandemic. What is happening today in our country and around the world is unprecedented. In these troubled and uncertain times, all of us at Finance One are committed more than ever to helping our clients overcome the challenges.
To ensure uninterrupted service to our clients and to promote the safety of our associates, we have made adjustments to our work environment. Finance One’s associates of the Los Angeles headquarters are working remotely from their homes effective Monday, March 23, 2020. Our New York regional office already initiated remote-work protocols effective Tuesday, March 17, 2020. The Shanghai office remains fully open. All changes are seamless, and you will notice little difference. We will process timely all daily transactions including credit approval, invoice purchasing, advance/funding, payment collection, and payment posting. Your account executives and client service officers will contact you with any relevant information, updates, and changes that matter to you. They are reachable by phone, email, and text as usual to answer any of your questions. Please note that Finance One also provides expedited bridge/emergency loans against properties to help business owners manage cash flow in these volatile times.
We will continue to monitor the outbreak and provide you with regular updates and changes. In the meantime, stay safe and be in good health. For those of you who are affected with the government orders, I hope you cherish the extra hours at home with your loved ones.
Sincerely,
Kee H. Kim
CEO & President
